Customer Service Rep Dispatcher HVAC Company Experience Required Newark, DE

Future Opening: Customer Service Rep Dispatcher HVAC Company Experience Required

Full Time • Newark, DE
Aire Serv Heating and Air Conditioning is a trusted name in throughout our community.  Serving Cecil County-MD, New Castle County-DE, Kent County-DE, and surrounding areas, we are excited about our reputation of putting clients first and getting the job done right the first time, every time. We are a fun team of qualified experts dedicated to serving our customers and employees with respect, integrity, and enthusiasm.

Top candidates for this position are excellent communicators and have HVAC customer service experience. If you are self-motivated, energetic, enjoy helping people, and thrive in a fast paced environment, this may be the perfect opportunity for you!

Specific Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Scheduling and dispatching appointments
  • Assigning daily work/calls to other team members
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:

  • Minimum two years admin experience
  • Minimum year of HVAC company experience 
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills a plus
Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!




Notice

Aire Serv LLC is the franchisor of the Aire Serv® franchised system. Each Aire Serv® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Aire Serv LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Aire Serv LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Aire Serv® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Aire Serv LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Aire Serv LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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