Customer Service Rep Dispatcher HVAC Company Experience Required Newark, DE

Customer Service Rep Dispatcher HVAC Company Experience Required

Full Time • Newark, DE
Aire Serv Heating and Air Conditioning is a trusted name in throughout our community.  Serving Cecil County-MD, New Castle County-DE, Kent County-DE, and surrounding areas, we are excited about our reputation of putting clients first and getting the job done right the first time, every time. We are a fun team of qualified experts dedicated to serving our customers and employees with respect, integrity, and enthusiasm.

Top candidates for this position are excellent communicators and have HVAC customer service experience. If you are self-motivated, energetic, enjoy helping people, and thrive in a fast paced environment, this may be the perfect opportunity for you!

Specific Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Scheduling and dispatching appointments
  • Assigning daily work/calls to other team members
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:

  • Minimum two years admin experience
  • Minimum year of HVAC company experience 
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills a plus
Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!




*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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WHAT OUR BRAND OFFERS*:

Flexible schedules
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Residential and commercial