- Empathetic listener
- Persuasive Oral communicator
- Organized
- Technology Minded
- Computer Literate
- Microsoft Office
- Team player who can work independently
- Previous Telephone Sales Experience a plus
- Trustworthy
- Self-motivated
- Energetic
- Friendly
- Caring/Nurturing/ Enjoys helping people
- Positive Attitude
- Teachable and willing to invest in your personal development
- Receiving inbound calls from clients to schedule appointments
- Make outbound calls to existing clients to schedule appointments
- Scheduling, routing, and dispatching technicians in a proficient manner
- Accurately enter client data into proprietary service management software (Service Titan)
- Learn and follow our proven business systems
- Handle customer complaints while being respectful and professional
- Debriefing with technicians after calls to ensure the client has been taken care of
- Perform other duties as needed which may include cross-training in related positions
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv® uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can’t happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
(if you already have a resume on Indeed)