Inside Sales Customer Service Representative Newark, DE

Heating and Air Conditioning Company

Inside Sales Customer Service Representative

Full Time • Newark, DE
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Fully Covered Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:

  • Monday to Friday
Supplemental Pay:

  • Bonus pay
  • Commission pay

Responsibilities:

  • Outbound Sales calls for IAQ/Duct Cleaning/HVAC Services
  • Strong Sales closer
  • First Call Resolution of customer issues
  • Account Management
  • Order Handling and Processing
  • Turn in all contracts/orders promptly, properly signed, and filled out completely and legibly
Qualifications:

Experience in sales over the phone with professional phone etiquette.

  • Great at Closing. Able to handle high volume outbound calling.
  • Being able to work in a fast-paced environment; Driven, highly efficient, and responsible.
  • Sales experience required.
  • Available to work weekends preferred.
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills a plus
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Compensation: $50,000.00 - $120,000.00 per year




*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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